Library disaster planning and recovery handbook / edited by Camila Alire.

New York : Neal-Schuman, [2000], ©2000.

xxvi, 616 pages : illustrations ; 23 cm

Includes bibliographical references (p. 595-600) and index.

What do you do when it happens to you? : Managing a major library disaster / Camila Alire -- Human resources implications in disaster recovery / Teri Switzer -- The disaster-recovery process for collections / Carmel Bush and Diane Lunde -- Why can't facilities fix this? / Halcyon Enssle and Cathy Tweedie -- Media relations / Camila Alire -- Public services : holding up the storefront / Julie Wessling -- Circulation : when the heart stops beating / James F. Farmer -- There is no normal anymore : interlibrary loan/document-delivery services during disaster recovery / Tom Delaney --Library instruction during disaster recovery : why is it needed? / Naomi Lederer and Awilda Reyes -- Providing reference services when you're under the weather / Joan Beam, Lindsey Wess, and Tom Moothart -- It was a dark and stormy night : a technical services overview / Carmel Bush -- Data, data, they want the data / Donnice Cochenour, Nora Copeland, and James Farmer -- Technology tales / Karen Weedman -- Technical services : business-as-usual under unusual circumstances / Holley R. Lange -- Upstairs/downstairs : implementing a processing center for restoring the collection / Patricia Smith -- The fine art of gift raising : an overview / Joel Rutstein -- The fine art of gift raising : redesigning the gifts program / Cathy Tweedie -- Gift acceptance : the reality and the results / Joel Rutstein -- Gift receipt : what to do when the flood gates open / Barbara Branstad -- Expecting the unexpected : handling special projects during disaster recovery / Patricia Smith, Evelyn Haynes, and Nora Copeland -- Great expectations for restoring the collection : an overview / Carmel Bush -- Shadow dancing with insurance : repurchasing books declared a total loss / Patricia Smith and Evelyn Haynes -- Tools for tracking : data for restoring the collection / Karen Weedman, Patricia Smith, and Nora Copeland -- Who's minding the store? : Quality control in a contractual environment / Patricia Smith and Nora Copeland -- Buried alive : processing gifts as an option / Patricia Smith, Nora Copeland, and Carmel Bush -- Resource sharing : a requirement in library-disaster recovery / Camila Alire -- The role of the Colorado Alliance of Research Libraries in Colorado State University Libraries' disaster recovery / Alan N. Charnes and George Machovec.