The warehouse : workers and robots at Amazon / Alessandro Delfanti.

""Work hard, have fun, make history" proclaims the slogan on the walls of Amazon's warehouses. This cheerful message hides a reality of digital surveillance, aggressive anti-union tactics and layoffs.The hundreds of thousands of workers who help Amazon fulfill consumers' desire are part of an experiment in changing the way we all work. The Warehouse takes readers inside Amazon's fulfillment centers to show how technological advances and managerial techniques subdue workers rather than empower them. New technologies including robotic arms trained by humans and augmented reality goggles aim to standardize, measure and discipline human work rather than replace it. Despite its innovation, Amazon will always need living labor's flexibility and low cost. And as the warehouse is increasingly automated, worker discontent increases. Striking under the banner "we are not robots", employees have shown that they are acutely aware of such con-tradictions. The only question remains: how long will it be until Amazon's empire collapses?" -- Provided by publisher.