Practical help for new supervisors / Joan Giesecke, editor.

Chicago ; London : American Library Association, 1997.

vi, 117 pages ; 23 cm

3rd ed.

Includes bibliographic references and index

On becoming a supervisor / Joan Giesecke -- Interviewing / Thyra K. Russell -- Orienting the new library employee / Katherine Branch -- Appraising performance / Joan Giesecke -- Rewarding employees nonmonetarily / Irene M. Padilla and Thomas H. Patterson -- Communication skills / Abby Kratz and Melinda Flannery -- Conducting effective meetings / Myrna J. McCallister and Thomas H. Patterson -- Managing work time / Mary Nofsinger -- Managing diversity / Marilyn Okrent -- Conflict resolution / Karen Jette.

Copy 1 Supplier/Donor: Dillons